Frequently Asked Questions
Products
Yes, our products are formulated with natural ingredients and are safe for pets.
Each product description provides detailed information about its benefits and usage. If you're unsure, feel free to contact our customer support for personalised advice.
In many cases, natural products can complement conventional treatments. However, we recommend consulting with your veterinarian to ensure there are no potential interactions.
Our products are made with high-quality, natural ingredients free from artificial additives, preservatives, and harmful chemicals, ensuring they are safe and effective for your pets.
Natural products are gentle on your pet's system, reducing the risk of adverse reactions and promoting overall health and well-being. They often provide long-term benefits without the side effects associated with synthetic alternatives.
Yes, natural products can be just as effective, if not more so, when used correctly. Our formulations are designed to harness the power of nature to support your pet's health.
Store natural products in a cool, dry place away from direct sunlight. Always check the packaging for specific storage instructions.
Returns
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our customer service to initiate a return.
To return a product, please contact our customer service team with your order number and reason for the return. They will provide you with instructions on how to send the item back.
Shipping
Orders to Canada are delivered within 12 days, and to the Middle East within 5 days.